Delivery Terms

Baltic Brilliant online store delivers products to addresses in Estonia and Finland.
For delivery to other countries, please contact our customer service.

Orders shipped via parcel locker or courier will be delivered within 1–4 business days.
Larger orders may require additional processing time.
Orders placed during holiday periods or promotional campaigns may experience delays of 1–3 days.

Available Delivery Methods:

Self-Pickup – FREE!
Customers can pick up their order from the Baltic Brilliant showroom in Noblessner, Tallinn, at:
Staapli 3, Tallinn

Orders are processed within 3 business days. Once the order is ready, the customer will receive a notification via email or phone (as provided in the order).

To collect the order, the customer must present their order number and a valid ID.
If someone else is collecting the order, please notify us in advance via info@balticbrilliant.com.

SmartPost Parcel Locker – FREE!
Customers will receive an SMS notification once the package arrives at the parcel locker. The message will include door code, locker location, return code, storage period expiration date.

Omniva Parcel Locker – FREE!
Customers will receive an SMS notification once the package arrives at the parcel locker. The message will include door code, locker location, return code, storage period expiration date.

Before placing an order, the customer must verify that their contact information is correct to avoid delivery delays or issues.

The seller is not responsible for delivery delays or misunderstandings caused by incorrect information provided by the customer during checkout.
If the product arrives in poor condition or in an unsealed package, the customer must notify the online store immediately via:  
info@balticbrilliant.com 
+372 5887 4778